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What will be the eCommerce trends in 2021?

Topic Started By: audreyzack       Created: Fri, Oct 23rd, 2020, 7:28 am

Over the last decades, eCommerce is growing at a rapid pace in different corners of the world due to the penetration of mobile shoppers. Every year come up with new opportunity, technologies and shopper’s expectations which are quite difficult to stay updated with those latest trends and technologies. Otherwise, the possibility of staying behind from competitors has been increased. For eCommerce owner, to know and take advantage of these emerging trends which can become the future is become crucial.

1. Rise of Voice Commerce:

Voice commerce is the latest trends which have been on the rise by eCommerce shoppers with the invention of artificial intelligence. This trend will augment to provide shopping convenience where there is no physical interaction needed between device and eCommerce site.

2. Chatbot:

Similar to voice commerce, a Chatbot is another innovative creation used to interact with real human automatically. Using this small computer program, shoppers can get a quick and detail answer to their questions, resolution to a problem.

3. Progressive Web Apps (PWAs):

Nowadays mobile shoppers are increasing day-by-day due to ease and convenience reason. With rising M-commerce sales, the progressive web app has become the rising trends in the eCommerce sector as it provides fast loading speed, no requirement of app download, double the conversion rate. As it provides native-app like experience without compromising in speed, PWA is become the future of mCommerce

4. Augmented & Virtual Reality:

Augmented technology is an emerging trend used in eCommerce website to visualize how the product will fit in any environment without physically brings it. Same as using virtual reality technology, you can give your customers a virtual demo of the product.

5. Wallets and Block-chain:

We are living in the era of digitization where electronic payment using digital currency, credit/debit card, net banking encrypted with block-chain technology is emerging at a faster pace.

6. Drone Delivery:

Drone delivery which was the subject about the dream before years ago now becomes a reality. Nowadays leading eCommerce giant are planning to deliver the product through the drone.

To explore all these trends in detail visit: 5 Interesting eCommerce Marketplace Ideas to Try in 2021


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